Last Updated: 28 December 2025
Website: https://utilscribe.uk
Controller: Utilscribe ("we", "our", or "us")
At Utilscribe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, use our web applications, mobile applications, APIs, or other services (collectively referred to as the "Services").
This Privacy Policy applies to all services operated under the Utilscribe brand, including but not limited to:
- Utilscribe
- Tellitnurse Pro
- Wall Splash
- Quizbie
- myNTB
- Future websites, applications, or services operated by Utilscribe
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Utilscribe is the data controller responsible for personal information processed through our Services.
Contact Information
Email: utilscribe@gmail.com
Website: https://utilscribe.uk
2. Information We Collect
The information we collect depends on how you interact with our Services.
Information You Provide
You may provide information voluntarily when you:
- Create an account
- Contact us
- Submit feedback
- Upload or generate content
- Use features that require personal information
This information may include:
- Name
- Email address
- Account information
- Messages or feedback
- Content you submit or upload
Information Collected Automatically
When you use our Services, we may automatically collect technical and usage information, including:
- IP address
- Approximate location derived from IP address
- Browser information
- Device information
- Operating system
- Pages visited
- Date and time of access
- Usage statistics
- Error reports and diagnostic information
This information helps us maintain security, improve reliability, analyse usage, and enhance our Services.
Account Information
If you create an account, we may process information necessary to:
- Authenticate your identity
- Create and manage your account
- Provide account-related features
- Maintain account security
Content You Submit
Some features allow you to submit or generate content, including text, images, documents, audio, or other materials.
We process this information only as necessary to provide requested functionality, maintain security, and improve the performance and reliability of our Services.
3. How We Use Your Information
We use collected information for purposes including:
- Providing and operating our Services
- Creating and managing accounts
- Authenticating users
- Processing requests
- Generating requested outputs
- Improving products and features
- Monitoring performance
- Preventing fraud, abuse, and security threats
- Communicating with users
- Meeting legal obligations
- Enforcing our Terms of Service
We do not sell your personal information.
4. Our Legal Bases (UK GDPR)
Where UK GDPR applies, we process personal information under one or more of the following lawful bases:
- Contractual necessity – where processing is required to provide Services you request.
- Legitimate interests – where processing is necessary to operate, maintain, secure, and improve our Services.
- Consent – where you have provided permission for specific processing activities, such as certain cookies or marketing communications.
- Legal obligation – where processing is required to comply with applicable laws.
5. Third-Party Services
We use trusted third-party service providers to help us operate, maintain, and improve our Services. These providers may process personal information on our behalf.
Third-party services may include providers of:
- Cloud hosting
- Authentication services
- Analytics
- Databases
- Storage
- Content delivery networks
- Artificial intelligence services
- Advertising services
Examples of providers we may use include:
- Microsoft Azure
- Google Firebase
- Google AdSense
- Other infrastructure and technology providers necessary to operate our Services
These providers process information according to their own privacy policies and applicable data protection laws.
Further information:
6. Artificial Intelligence Services
Some features of our Services use artificial intelligence technologies, including speech recognition, speech synthesis, language processing, content generation, and related capabilities.
Information submitted through these features may be processed securely by trusted technology providers to provide the requested functionality.
We do not use submitted user content to create advertising profiles or sell personal information.
7. Google AdSense and Advertising
We may use Google AdSense, a service provided by Google LLC, to display advertisements on our website.
Google AdSense may use cookies, web beacons, device information, IP addresses, and similar technologies to provide, measure, and improve advertising services.
These technologies may allow Google and its advertising partners to display advertisements based on users' visits to this website and other websites.
Google uses information collected through advertising technologies according to its own privacy practices. More information is available here:
How Google uses information from sites or apps that use its services
You can manage your advertising preferences or opt out of personalised advertising here:
Where required by applicable law, we request consent before placing advertising cookies or similar non-essential tracking technologies.
8. Sharing of Information
We only share personal information where necessary and appropriate, including:
- With trusted service providers that support our Services
- To comply with legal obligations or lawful requests
- To protect our rights, users, systems, or property
- During a merger, acquisition, restructuring, or transfer of business assets
We require service providers to implement appropriate safeguards when processing personal information.
9. International Data Transfers
Some service providers we use may process information outside the United Kingdom or European Economic Area.
Where personal information is transferred internationally, we rely on appropriate safeguards required by applicable data protection laws, including:
- Adequacy regulations or decisions
- Standard Contractual Clauses
- Other legally recognised transfer mechanisms
10. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to:
- Provide and maintain our Services
- Manage user accounts
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain security and prevent abuse
Retention periods depend on the type of information, how it is used, and applicable legal requirements.
When information is no longer required, we securely delete, anonymise, or otherwise dispose of it where reasonably possible.
11. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Loss or misuse
- Accidental disclosure
- Unauthorised alteration
- Destruction
Security measures may include access controls, authentication protections, encryption, monitoring, and secure infrastructure practices.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
12. Children's Privacy
Our Services are not intentionally directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will investigate and take appropriate steps where required.
13. Your Rights
Depending on your location and applicable data protection laws, you may have rights including:
- Accessing your personal information
- Requesting correction of inaccurate information
- Requesting deletion of your information
- Restricting certain processing activities
- Objecting to processing
- Withdrawing consent where processing relies on consent
- Requesting data portability where applicable
To exercise your rights, contact us:
Email: utilscribe@gmail.com
If you are located in the United Kingdom and believe your data protection rights have not been respected, you may complain to the Information Commissioner's Office (ICO):
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or privacy practices.
When changes are made, we will update the Last Updated date displayed at the top of this page.
Your continued use of our Services after changes become effective means you acknowledge the updated Privacy Policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us.
Email: utilscribe@gmail.com
Website: https://utilscribe.uk
Cookie Policy
Last Updated: 28 December 2025
This Cookie Policy explains how Utilscribe uses cookies and similar technologies when you access or use our Services.
What Are Cookies?
Cookies are small text files stored on your device by your browser. They allow websites to remember information, provide functionality, improve security, analyse usage, and support advertising services.
Types of Cookies We Use
Essential Cookies
Essential cookies are required for core website functionality.
They may support:
- User authentication
- Security features
- Fraud prevention
- Session management
- Service availability
These cookies generally cannot be disabled because the Services may not function correctly without them.
Preference Cookies
Preference cookies allow us to remember choices and settings, including:
- Language preferences
- Theme preferences
- User interface settings
- Other custom preferences
Analytics Cookies
Analytics cookies help us understand how users interact with our Services, including:
- Pages visited
- Feature usage
- Performance information
- Traffic patterns
This information helps us improve reliability and user experience.
Functional Cookies
Functional cookies support optional features and help improve the reliability and usability of our Services.
Advertising Cookies
We may use advertising cookies and similar technologies to support advertisements displayed on our Services.
These cookies may be used to:
- Display relevant advertisements
- Measure advertising performance
- Understand advertisement interactions
- Prevent advertising fraud
- Improve advertising services
Our advertising partner may include Google AdSense, provided by Google LLC.
Google and its partners may use cookies and similar technologies to collect information about your browsing activity in order to provide personalised or non-personalised advertisements depending on your preferences and applicable law.
More information about Google's advertising practices is available here:
Google Advertising Technologies
You can manage your advertising preferences through:
Third-Party Cookies
Some cookies may be placed by third-party providers whose services we use. These providers may collect information through cookies, pixels, APIs, or similar technologies.
Third-party providers may include:
- Google AdSense for advertising services
- Google Firebase for application services
- Analytics and infrastructure providers
- Other trusted technology partners
Third parties manage their own cookies according to their respective privacy policies. We recommend reviewing those policies for more information about their practices.
Cookie Consent and Your Choices
Where required by applicable laws, we request consent before placing non-essential cookies, including analytics and advertising cookies.
You can manage your cookie preferences through:
- Our cookie consent tools, where available
- Your browser settings
- Third-party preference tools provided by service providers
Most browsers allow you to:
- View stored cookies
- Delete existing cookies
- Block cookies
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality, availability, or performance of some parts of our Services.
Managing Cookies Through Your Browser
You can usually control cookies through your browser settings. The exact steps depend on the browser you use.
Common browsers provide options to manage cookies, including:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our Services, technologies we use, or legal requirements.
Any updates will become effective when published on this page.
Contact
If you have questions about this Privacy Policy or Cookie Policy, please contact us:
Email: utilscribe@gmail.com
Website: https://utilscribe.uk
